AI Delivers Value Only When Embedded in Redesigned Workflows

Executive Briefing

• Reveals that broken workflows, not missing AI tools, cost businesses nearly $2 trillion in lost global economic value annually.
• Warns that bolting AI onto poorly designed processes accelerates confusion rather than productivity.
• Identifies contract and agreement management as a prime example where fragmented handoffs drain skilled talent into routine tasks.
• Shows AI works best automating repeatable steps like clause checks and approval routing while humans retain judgment on complex risks.
• Finds 85% of organizations with advanced agreement management report it contributes directly to strategic business goals.