Philips Hue Offers Free Bridge Pro Replacements After Software Update Bricks Devices
Executive Briefing
- Affects users who disabled auto-updates, stayed on older firmware, then manually updated after 10+ days of stored package
- Limits damage to fewer than 100 Philips Hue Bridge Pro devices impacted globally
- Promises free replacements regardless of warranty status, earning rare praise from users on Reddit
- Advises potentially vulnerable users to contact Philips Hue before attempting any manual firmware update
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